Monthly Archives: April 2015

Voice Message PLUS++

Best Practices: Messages that encourage action. Persuading the Caller to Leave a Message and Wait for You Taking the time to craft and then deliver a compelling voice message isn’t a trivial thing. For many it can be difficult or they misunderstand it’s impact, but it is worth it.  If your auto message is responsible for…

Best Practices: Handling BK Leads

Here is a summary of some of the best practices on handling new leads from our attorney’s and from call statistics. Get’em while they’re HOT! Bankruptcy leads can cool off, or jump ship pretty fast (exponentially),  but how fast do you need to act before hot potato becomes cold french fries (yuck)? A timely response…